Instructional and Operational Continuity

ITS has developed a number of Instructional and Operational Continuity resources to help support online teaching and learning as well as remote work. An overview of these resources can be found below. For more information on instructional continuity, please visit the Instructional Continuity site, our Instructional Continuity Sakai page or the Instructional Continuity FAQ page.



All Pomona College students, faculty, and staff have access to Microsoft 365, which means that your email, documents, and the entire Microsoft Suite is accessible from virtually anywhere. To download a Microsoft application, simply login to with your Pomona College email account and select the application you’d like to download.



To help the Pomona College community stay in touch with one another, ITS has implemented Slack. Slack is an all-purpose collaboration app that allows students, staff, and faculty to continue collaborating, even when we aren’t together through private, encrypted and secure conversations. To use Slack, please refer to the Slack installation and Job Aid.


Video Conferencing

Zoom is a full-featured web and video conferencing service available to all Pomona College faculty, staff and students. Zoom offers a space for online teaching, meetings, webinars, and interactive sessions. Zoom includes features such as chat, screen-sharing and split-screen video conferencing so you can see everyone at once, much like an in-person meeting. Learn how to setup and use Zoom at Pomona College


Cloud Storage

Pomona College provides easy-to-use unlimited cloud storage through Box. With Box, students, faculty, and staff can securely create or upload any file type from your device, share them using a direct link, invite others to collaborate, and revise and review your files from anywhere. Learn how to setup and use Box at Pomona College.


Remote Desktop

ITS has built a terminal server through Citrix Workspace to offer students, faculty, and staff remote access to Pomona College resources. The Citrix Workspace allows you to connect remotely to commonly used software and local files from almost any device. This service does not require a VPN connection. To access Citrix Workspace, please refer to the Accessing Terminal Server Instructions and Job Aid.



When in doubt, call the help desk. ITS has invested in making our remote support tools more robust and is available to help with hardware issues and needs. The Service Desk is available remotely, additional training is available on Footprints, and remote support will soon be available for smartphones and tablets.