Academic Staff Computers

  1. Academic Staff include: academic department coordinators, technicians, art museum staff, Pacific Basin Institute staff, and Oldenborg staff.
  2. Academic staff computers are refreshed on a regular cycle established by the College (currently four years).
  3. Based on the ITS inventory system, academic staff are automatically assigned to a fiscal year when their computers are up for replacement. Generally, the replacement of computers will take place during the summer, but may be arranged at other times during the designated year of replacement.
  4. ITS will select the standards for the base Macintosh and Windows computer configuration for the year; minor adjustments to the configuration may be made as the year progresses due to availability or changes initiated by the vendor.
  5. Academic staff will be sent a notice when his/her computer is scheduled to be replaced; the notice will delineate the specifications for the base machine. The respective department must cover any upgrades to the base system.
  6. All transactions will be tracked in the ITS Service Desk software from the time an order is received until it is fully installed. The staff member will be assigned a ticket number so that s/he may track progress of the transaction if s/he so desires.

Administrative Staff Computers

  1. Administrative staff computers are refreshed on a regular cycle established by the College (currently four years).
  2. Based on the ITS inventory system, administrative staff are automatically assigned to a fiscal year when his/her computer is up for replacement. Generally, the replacement of computers will take place during the summer, but may be arranged at other times during the designated year of replacement.
  3. The standard computer in all administrative offices will be a Windows based computer. The only exception to this are the computers used for graphics work by the staff in the Public Affairs Office of the College.
  4. ITS will select the standards for the base desktop and laptop computer configuration for the year; minor adjustments to the configuration may be made as the year progresses due to availability or changes initiated by the vendor. The respective department must cover the cost of any upgrades to the base system (for laptops this pertains to the cost of the docking station, external monitor, mouse and keyboard).
  5. Managers of administrative departments will be sent a notice when the computers in his/her department are up for replacement; the notice will delineate the specifications for the base machine.
  6. All transactions will be tracked in the ITS Service Desk software from the time an order is received until it is fully installed. The staff member will be assigned a ticket number so that s/he may track progress of the transaction if s/he so desires.
  7. Departmental student assistant workstations are the responsibility of each individual department. Each department should budget for the regular replacement of student workstations, normally on a three year cycle.
  8. In the case of laptops that are lost, ITS will make every effort to provide a desktop computer from the recycle pool for the staff member’s use until the staff member’s slot comes up on the regular replacement cycle, or the department may choose to pay for the replacement of the laptop.

Emeriti Faculty Computers

Emeriti faculty who will occupy an office on campus after retirement may opt to take his or her existing desktop or laptop computer to the new office. ITS staff will set up the computer in the new location and the computer will receive ITS staff support until the computer is 4 years old. Emeriti faculty will not be included in the regular faculty computer replacement cycle.