Student Affairs Resources

How can I contact my class dean?

Class Deans are available to assist students with academic questions as well as to provide guidance on navigating the College and identifying appropriate resources. Feel free to email them to schedule an appointment.

What are some mental health and wellness resources available to students during this remote, non-residential semester?

There are a number of resources available that address the mental health and wellness of our students. They include:

What resources are available for international students?

What resources are available for DACA and undocumented students?

Pomona College offers a range of resources for DACA students as well as undocumented students to foster their academic success.

What support will campus life offer to students?

The Office of Campus Life is prepared to support ASPC as well as campus clubs and organizations to provide a robust online student experience. The leadership of ASPC has funded clubs and is working with student leaders across the Claremont Colleges to engage students in co-curricular activities. Stay tuned for a calendar of events, speakers, movies, games and online gatherings.

Will students still have access to student leaders like RAs, sponsors and mentors?

Yes, all of these roles will still exist and will be reaching out to you as we get closer to the start of the semester. They will have “office hours” and other gatherings online throughout the semester.

I’m thinking about taking a leave of absence. Who should I contact?

Returning students may contact Dean Anthony Ferreria to discuss taking a leave of absence for spring 2021 before Friday, January 22, 2021. He will provide you with the appropriate forms to complete. If you are considering taking a leave of absence, please be sure to consult with your faculty advisor, and the offices of Financial Aid, Student Accounts and International Students Services (as relevant) to discuss the implications of taking a leave. Please note if a student decides to take a leave of absence, they will not be eligible for student employment with the College, will not be eligible for a financial aid package or be eligible for the Student Health Insurance Program (SHIP). Also note you will not be allowed to transfer in coursework from another institution for the fall 2020 or spring 2021 semesters. Your leave may be a semester or the full year. To return for fall 2021, we will need to receive the appropriate forms no later than June 1, 2021.

As a returning student, what happens if I take a leave of absence?

Please note if a student decides to take a leave of absence, they will not be eligible for student employment with the College, will not be eligible for a financial aid package, will not be eligible for the Student Health Insurance Program (SHIP) and cannot be involved in volunteer leadership positions such as sponsors, orientation adventure leaders, judicial board panels, etc.

Also note you will not be allowed to transfer in coursework from another institution for the fall 2020 or spring 2021 semesters. Your leave may be a semester or the full year.

For more information, contact Dean Anthony Ferreria before Friday, January 22, 2021 to discuss taking a leave of absence for spring 2021.

What is the college doing with items it has in off-campus storage?

Pomona will continue to store items for students in off-campus storage free-of-charge until the school re-opens. If you have any other questions please email

Financial Aid, Student Employment and Part-Time Enrollment

If I take leave, how does that affect my path to fulfill my academic requirements?

As a student considers part time status for fall, and we’d like to remind you to carefully evaluate your path to the 32 credits you’ll need to graduate, as well as general education and major requirements.

If you are unable to graduate in 8 semesters, a 9th semester at Pomona is not guaranteed and requires a petition, because we have so few spots in courses and in the residence halls. In evaluating petitions, the Academic Procedures Committee is empowered by facts to make exceptions to policies when justified by unforeseeable or extraordinary circumstances relevant to the student specifically.

How many hours per week are allowed for student employment?

We have updated the student work policy that was recently announced. After hearing from many of you as well as from faculty and staff about the number of jobs available, we have been able to move the cap from a maximum of 6-8 hours per week to 12 hours per week of employment. Therefore, students may have one stipend-based job or multiple hourly jobs to achieve a total of 12 hours per week employment.

When will I receive my offer of financial aid?

Recently completed student applications for financial aid will be reviewed on a rolling basis. Students will receive an email from the Office of Financial Aid once their offer is available to view on the FINAID47 portal. Review your document checklist within your FINAID47 portal to ensure all documents have been received. Please allow for at least 10 days for our office to review your financial aid application and prepare your Offer of Financial Aid.

How will I know how much my refund will be?

Students with financial aid offers can log into CashNet to see the amount of their refund. If you are expecting financial aid, and it is not on your billing statement, your application may be incomplete or under review by a counselor.

There is also a refund chart in this section under the question “How does financial aid help with students’ off-campus housing costs?” that provides broad guidance for what refunds will look like for eligible domestic students. Because living costs vary dramatically outside of the U.S., students living outside of the U.S. will have refunds that will vary from the refund chart.

How is an off-campus budget affecting my financial aid?

The amount of college support is directly tied to individual student need. With all instruction conducted remotely for Fall 2020, the College this fall uses an off-campus expense budget for all students. This budget is based on average expenses for off-campus living. (The average is determined by surveying students living off campus, along with data from housing surveys for students in California and across the U.S.). Because average expenses living off-campus are lower than expenses living on campus, the budget also is lower, and this reduces the amount of aid to match the reduction in expenses. The College continues to award financial aid funding to meet the full demonstrated need of students.

Why has my student employment allotment been reduced?

Due to Pomona College going to remote instruction for fall 2020, we expect there will not be as many jobs for students to work as there have been in the past. Therefore, the College will provide all students on financial aid with a $500 grant to pay for books for fall 2020. Students with the fewest resources also will receive an additional $750 to cover their personal expenses. All students receiving a grant of $500 or more will see a corresponding decrease in their student employment allotment, as their need in being met by emergency grant rather than the opportunity to work. The emergency grant is applied to the student account.

Is there a different budget and refund if I live on my own rather than at home?

We want students to make the best decisions for themselves during these challenging times. To simplify the process of not living on-campus, the college made a temporary change and eliminated for Fall 2020 the “at home” budget, which provided less financial assistance. Instead, we placed all students on an off-campus budget that assumes higher expenses than living at home and therefore provides more assistance.

How does financial aid help with students’ off-campus housing costs?

For the fall, your student account will be charged for tuition and student body fees. Your scholarships and grants will be applied to your fall charges and may create a refund to assist with your housing, utilities (internet access), food, books, school supplies and personal expenses. Each student’s individual financial aid can vary based on need. The following chart provides a general explanation of the refund you can expect based on the amount of scholarship you receive in the fall semester. If your student account balance has a prior semester charges or other miscellaneous charges, your expected refund will be reduced to cover those charges.

Students who live outside the U.S. may have a different housing budget based on the cost of living in their specific home area which may impact the expected refund. 

If your total Fall 2020 scholarships and grants from financial aid are: Your student account will be charged for tuition and fees: You would owe the following to Pomona: You could expect a refund to assist with books, personal expenses, housing and food:

$33,797 or more



at least $6,410

between $27,387 and $33,796



up to $6,409

Less than $27,387


 $27,387 less total scholarships


How and when can I access my financial aid refund for off campus living expenses?

The Student Accounts Office releases refunds to students with a credit balance on your account beginning the first week of the semester, if you have submitted all required financial aid and verification documents by August 1. Your document checklist can be viewed within your FINAID47 portal. To request your refund from Student Accounts, click on “My Student Account” link in your portal and follow the link for the Credit Balance Refund request.

Why did I not receive a grant for my Student Health Insurance charge?

The College has extended the deadline for students to waive out of the Student Health Insurance Plan (SHIP). After the deadline, the Office of Financial Aid will apply a grant of $1,328 to cover half of the insurance premium for students who are receiving need-based financial aid. If you have been charged for SHIP, but do not plan to enroll, please complete the waiver process with the Dean of Students Office.

What happens to my financial aid if I take a leave of absence?

Students who go on leave will not receive financial aid and will not be billed for tuition and fees. Students are eligible for eight semesters of financial aid (pro-rated for transfers), excluding semesters when a student is on leave. Students who plan to return in the spring semester must submit financial aid documents no later than Nov. 15, 2020. Students who plan to return for fall 2021 will apply for financial aid for the next year by Jan. 15, 2021. Financial aid eligibility is determined each year based on the family’s financial circumstances and is not impacted by an approved leave of absence.

Students who have borrowed educational loans complete exit counseling upon taking a leave of absence. Loan repayment begins six to nine months after the last day of enrollment (the end of the spring semester), depending on the type of loan borrowed. Students who want more information should contact their loan servicer. The Financial Aid Office and Pomona Student Loan Office will contact students on leave to complete exit counseling.

What does part-time enrollment at the College entail?

Students enrolled in less than 3 credits by the 10th day of classes, will be considered part-time and be billed per course as opposed to full-time tuition.

If you receive need-based financial aid, please be mindful that you will not receive institutional aid if you enroll in less than 1.5 credits. In addition, if you’re enrolled part-time, you will not be eligible for a campus (remote) job.

International students should check with DOS about the implications of part-time enrollment on their eligibility for Student Health Insurance Program (SHIP.)

For more information about part-time enrollment, check with Student Accounts and for more information about the impact on your financial aid award, please consult with the Office of Financial Aid.

What happens to my financial aid if I am Part-Time?

Enrolling part time for the semester reduces the overall cost for the semester. Students enrolled in fewer than three courses will be charged $9,063 per course. Because actual expenses are lower when enrolled in fewer courses, the budget is lower which in turn reduces the amount of aid a student is eligible for. The College continues to award financial aid funding to meet the full demonstrated need of students. Students who enroll part time should carefully evaluate their academic plan to meet graduation requirements in eight semesters (pro-rated for transfers). Students that require enrollment beyond eight semesters petition for approval through the Academic Procedures Committee, which reviews each request on a case-by-case basis. There are financial aid implications for a ninth semester of enrollment that are detailed in our Financial Aid Handbook. Part-time students are not eligible to work in remote campus jobs. Students enrolled less than half time (1.5 courses) are not eligible for institutional financial aid and Federal Direct Student Loans.

We understand that this is an anxious time for all, and we hope these answers help you to better understand your financial aid award for this coming semester. We are eager to help, and we appreciate your patience as our team works to both renew financial aid and to answer the questions coming into the office.

Career Development Office (CDO) Resources

Is the CDO open?

The Career Development Office (CDO) remains open and is supporting students virtually during regular operating hours (Monday through Friday from 8 a.m. to 5 p.m. PST).  Pomona students can log in to Handshake to make an appointment, attend an online event/workshop, search for job/internship opportunities, or browse the resource directory.  Get started by visiting Handshake.

Can students apply for PCIP for spring 2021?

Pomona College students who are enrolled full time for spring 2021 may apply for Pomona College Internship Program (PCIP). In light of the ongoing pandemic, the CDO will continue to *only* accept remote opportunities that are secured at the time you apply for PCIP. Please know that the student employment policy from fall 2020 will continue for spring 2021, where a student may participate in a stipend-based program (i.e. PCIP) or work up to 12 hours per week in multiple jobs.

The PCIP application will now be submitted via SurveyMonkey Apply (no longer FluidReview) and is anticipated to open on Dec. 21, 2020 and will close on Jan. 11, 2021. Please keep in mind that the College will be closed from December 23, 2020 to Jan. 1, 2021. Any email inquiries sent during that time will be responded to after Jan. 4. You can find more information about PCIP on the CDO website.

Can students apply for PCIP for summer 2021?

PCIP will be available for summer 2021, but final details are still being discussed. Please check back in January for additional information.

Will there be job and internship opportunities posted on Handshake for the spring?

Yes. Employers are still hiring. We have seen an increase in the number of employers offering remote positions for jobs and internships. To find these opportunities, log on to Handshake and click on the “Jobs” tab on the left side of the dashboard. There, you will find postings for both jobs and internships.

Where can I find out more about CDO resources?

Stay up to date on CDO services or programs via Handshake or through the CDO website. Additionally, the CDO emails out a Sneak Peek of the Week newsletter at the beginning of every week to all students which highlights upcoming events, resources, and opportunities available.  You can also stay abreast through our social media pages: Facebook, Twitter and Instagram.

Technical Resources

I’m in need of technical support. Who can I contact?

ITS has developed a number of instructional and operational continuity resources to help support online teaching and learning as well as remote work. An overview of these resources can be found below. For more information on instructional continuity, please visit the Instructional Continuity site, our Instructional Continuity Sakai page or the Instructional Continuity FAQ page.

Please keep in mind that technical help is available Monday through Friday from 8 a.m.  to 5 p.m. We can be reached at or by calling 909-621-8061. 

Are laptops or hotspots available for students?

The College is loaning laptops and hotpots to Pomona students who do not have a computer or internet available to them.  As we only have a limited number available, we ask that you please only request a laptop or hotspot only if you absolutely do not have access to a computer or internet.

If you would like to check out one of these devices, please fill out a student technology request form. We will need your mailing address and a valid phone number. Laptops and internet hotspots will be given out in the order in which requests are received until they are expended. Once Pomona resumes normal operations, these laptops will have to be returned to the College.