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Office of Communications

Working with the Office of Communications

The Office of Communications is a team of creative professionals dedicated to telling the Pomona College story—or rather, the many stories that define the Pomona College experience in all its richness, distinctiveness and diversity. The Communications team supports College offices and departments by providing a wide range of professional assistance and creative services to help them achieve their goals and advance the College's mission.

Professional Assistance

The Communication team offers professional assistance in:

  • Communications strategy and planning
  • Writing
  • Editing
  • Graphic design
  • Website development
  • Social media
  • Media training
  • Messaging
  • Photography
  • Video
  • Op-ed writing and placement

Creative Planning

The Communications team can also help you in planning your communications needs. We can assist with:

  • Developing concepts
  • Defining your audience
  • Scheduling production and delivery
  • Determining quantity
  • Setting a budget
  • Choosing a format
  • Securing photography/selecting photos
  • Negotiating contracts with external vendors
  • Copy editing
  • Proofreading
  • Approving printer’s proofs
  • Managing print production
  • Tracking progress

Project Types

Working with you, the Communications team will coordinate the development and production of:

  • Brochures and fliers
  • Invitations, announcements, postcards, e-cards
  • Posters and table tents
  • Signage
  • Advertisements
  • Collateral for events (buttons, artwork set-up for promotional items)
  • Other printed materials (such as note cards, presentation folders, etc.)
  • Video production
  • Social media campaigns
  • Special requests

Getting Started

To get started, we need basic information about how we can help you. First download and fill out the Creative Services Request Form (below) and send it to communications@pomona.edu. We’ll arrange a meeting to talk with you about your project and review the Project Specification Form together.

Other Services

Letterhead and Business Cards

You can order or re-order stationery or business cards directly from the printer (Dual Graphics) using their Pomona College online storefront with Dual Printing. To place your order online, please sign in to the College Portal and have a College account number ready. All orders are reviewed by the Communications Office, and if an order is large or unusual, we may call you to confirm. Your stationery will be sent directly to you within about two weeks and, your budget will be billed directly by the Business Office at the end of the month.

A Few Helpful Guidelines

The following guidelines are a blueprint for working together to produce the best possible creative materials to meet your communications needs.

Costs

The Communications Office does not charge for planning assistance, design, writing, proofreading, website development or other services carried out by our staff. If you wish to print or mail something—or if your project requires the services of a freelancer or outside vendor (for example for necessary photography or videography)—your budget will be responsible for those charges. We will help you manage costs for printing, mailing and other services that involve outside costs by providing estimates to assist your decision-making process. We will work with you to make the most of your budget and provide creative alternatives whenever possible. When we arrange for services outside our department, we will do so as much as possible with known vendors from whom we can expect good service and competitive pricing.

Lead Time

The amount of time required to complete a project varies, depending on the complexity of the work requested and the completeness of the content provided. For most projects requiring outside printing, you can expect the design and printing process to take about four weeks from the time all required content has been supplied (two weeks for design and revisions and two for printing). However, simple jobs that print at Pomona’s Duplicating Service may take far less time, and complex projects involving multiple products or requiring multiple iterations of planning, writing, design and revision may take much longer. We can help you determine the timeframe when we review the creative form together.

If possible, consult with us early on so that we can give you an accurate idea of what to expect. We understand that some projects arise at the last minute, and we do our best to accommodate these requests. It's never too early to give us a call.

Proofing and Revisions

As initial designs and subsequent revisions are completed, you will have the opportunity to review proofs to ensure that they meet your needs and include correct information. Please proof all text carefully, including the spelling of names, phone numbers, dates and times, addresses and other numbers. Our role is to help with initial proofreading, but you are responsible for the final proofing and accuracy.

For most projects, we follow standard professional practice by giving you up to three sets of revisions in order to perfect a project. In most cases, you won’t need that many. Beyond three revisions, you may be responsible for additional design and copywriting costs incurred. We will advise you in advance if this prospect should arise as your project proceeds.

Staff
Name/ContactTitlePhoneFax
Marylou FerryVice President and Chief Communications Officer (909) 607-0283 
Mark WoodSenior Director (909) 621-8158 
Cynthia PetersDirector, News & Information (909) 621-8515 
Whitney HengesbachAssociate Director, Web Manager (909) 607-4115 
Mark KendallAssociate Director, Publications (909) 607-9660 
Laura TiffanyAssociate Director, News & Information (909) 621-8503 
Nathan StazewskiWeb Developer/Designer (909) 607-4116 
Mary MarvinAssistant Director, Development Writer (909) 607-1756 
Sneha AbrahamStaff Writer/Editor (909) 621-8514 
Jeremy  KniffinAssociate Director, Sports Information (909) 607-3737 
Cindy CruzPublications Coordinator (909) 621-8501 

Mailing AddressPomona College, Communications, 550 N. College Avenue, Claremont, CA 91711

Phone(909) 621-8501

Campus LocationAlexander Hall

Communications

Social Media