If you are experiencing concern, conflict, or challenging situation related to Pomona College, please feel free to contact the Ombuds Office. Our office is open to students, staff and faculty.
Individual Consultations
In an individual meeting, an Ombuds will work with you to:
- Listen to the issue or concern
- Provide a neutral perspective
- Brainstorm possible paths through the conflict
- Develop and evaluate strategies to address the concerns
- Identify relevant policies and resources that might be helpful
- Offer conflict management and coaching as you explore next steps
All meetings with the ombuds are voluntary and confidential.
Mediations
Mediation is a voluntary and confidential facilitated process involving two or more participants who work together with the ombuds, a neutral third party, to help to frame and guide a conversation.
Mediation provides the participants with an opportunity to present their points of view, to feel heard, to explore each other’s perspectives, and to collaborate in generating paths to resolution. The participants have sole discretion over creating and implementing any agreements.
Conflict and Communication Coaching
The Ombuds Office can assist individuals and groups to better address communication issues and concerns through didactic and experiential learning.
Conflict Management Presentations
The Ombuds Office may be able to provide tailored conflict-management or communication skills presentations to individual groups who are experiencing conflict.